Delivery time and shipping costs

Pick-up
We are a 100% e-commerce company!

Personal pickups are only possible by prior consultation.

Mail shipment
Normally you will receive your order within 1-2 working days! Outside of Austria it can take about 2 - 3 working days longer. If it should take longer than the indicated time, please contact us. After opening a customer account, you can check the status of your order in your private area.

Do you want especially important letters not to be delivered to your home in the mailbox? If so, you can have your letters delivered to any postal branch in Austria. Letters will be held ready for collection at the respective branch for at least 14 calendar days.  

Delivery to mailboxes AT & DE
Especially important letters should not be delivered to your home? Then use the Postal Service for delivery to the post office. Your item will be sent to any postal branch in AT and DE of your choice. Your letter/parcel will be kept ready for collection at the respective branch for at least 14 calendar days.  

Labeling of a standard package:
Max Mustermann or password
POST BOXING
Sample street
1234 Model city


*Only seed orders are shipped via a postal storage facility!

Shipping with parcel service
As a supplement to the postal service, we also ship with various parcel services.
GLS, GLS FlexDeliveryService, DPD, DHL, TNT, HERMES.

Shipping to Packstation
Permanent open DHL/post branch

Use DHL's free "Packstation" service and never miss the postman again.

After registering at www.packstation.de you can place your orders completely free of charge to any packing station within Germany to be sent.

As soon as your parcel has arrived, you will receive an e-mail or SMS and
can pick it up regardless of opening hours and without waiting time.

After you have registered for free at www.packstation.de,
you only need to provide a separate delivery address in the course of the
Select or create order process.

Simply fill out the address form as follows:



We reserve the right to choose the method of shipping!

Shipping costs table


Within Austria

Letter dispatch - post (transport time 1-2 working days, without tracking, not insured, no guarantee!!)3,90 €
Austrian Post - insured letter - insured as registered mail.5,50 €
Parcel service - GLS/DHL/UPS/HERMES5,40 €
Parcel service - GLS FlexDelivery5,80 €
DHL Express *(only on request!)18,99 € 
Free shipping from 100€ (with tracking and insurance) *(GLS FlexDelivery | extra selectable!)0,00 €


Packing and filler costs, in the amount of € 1.30 for safe transport are included in the shipping costs!

To Germany

Letter dispatch - post ((transport time 5-10 working days, without tracking, not insured, no guarantee!!)6,70 €
Letter dispatch - Letter Insured - Insured as registered mail.9,90 €
Parcel service - GLS/UPS/HERMES7,40 €
Parcel service - GLS FlexDelivery7,80 €
Parcel service - DHL14,50 €
Parcel service - DHL Packstation14,90 €
DHL Express *(only on request!) 26,99 €
Free shipping from 100€ (with tracking and insurance)  *(GLS FlexDelivery | extra selectable!)0,00 €

 
Packing and packing material costs, in the amount of € 1,30 for safe transport are included in the shipping costs!

England, Italy, France

Parcel service - GLS/DHL/UPS/HERMES18,90 €
Insured shipping - Post10,80 €


Packing and packing material costs, in the amount of € 1,30 for safe transport are included in the shipping costs!

Switzerland

Postal shipping (seeds) uninsured 8-12 working days  6,90 €
Postal shipping (seeds) Registered mail    10,80 € 


Outside the EU

Postal shipping (seeds)as indicated in the imm Shop!


Packing and packing material costs, in the amount of € 1,30 for safe transport are included in the shipping costs!

Free shipping worldwide (insured shipping)

from an order value of100 €

* Optional to select


Cash on delivery only for regular customers
Since the demand for cash on delivery orders has increased in recent years, we have decided to offer this service to our customers.

For using this service we have two conditions:
1. Cash on delivery only after the 3rd order in our online shop.
2. to speed up the cash on delivery process it is necessary that you contact us, because only stock goods can be sent by cash on delivery.

For further information about cash on delivery please contact our competent customer service via live support or phone: +43 (0) 676 573 506 3.

Deliveries to Switzerland
Unfortunately we can no longer ship to Switzerland with parcel services!
Due to the fact that customs requires all information of the customer as well as an original invoice and the value of the package, we are forced to send to Switzerland exclusively by mail as a letter.

The full amount of the invoice to the account:
NAME OF THE BANK: VOLKSBANK
RECIPIENT:CANNOPTIKUM KG
BANK CODE: 42390
ACCOUNT NUMBER: 3000053454
IBAN: AT444239003000053454
BIC/SWIFT: VBOEATWWINN

Please state the order number or the invoice number when transferring the invoice amount so that your payment can be assigned to your order.

Minimum order value:
At Cannoptikum KG there is a minimum order value of € 15,-- excl. shipping costs, orders below this value will be charged with a minimum quantity surcharge of € 5,-.

Discounts:
From a purchase value of € 150, - will automatically be charged with the payment method EU-Standard Bank Transfer 4% discount, € 250, - 7%

Delivery: Prepayment
Attention: We only accept payment in advance. Bank details will be displayed with every order and sent again by e-mail. Please indicate your order number as reason for payment.

Delivery - Transport time

In the case of payment in advance, the period for delivery shall commence on the day after the payment order is issued to the remitting bank or, in the case of other forms of payment, on the day after the conclusion of the contract and shall end with the expiry of the last day of the period. If the last day of the period falls on a Saturday, Sunday or a general holiday recognised by the state at the place of delivery, the next working day shall take the place of such day.

Products marked with "Immediately deliverable" will be shipped the same day after receipt of money! You will receive the goods mostly within the next 1 - 2  working days!

Items that are not in stock will be delivered within 2 working days, the shipping will be delayed by 2 - 3 working days.

Seeds
All offered seeds are provided with a delivery time, this does not refer to the transport time but is only an approximate indication until shipping!

Transport

Transport time Austriaapprox. 1 - 2 working days*
Transport time EU-wide      approx. 1 - 5 working days*
Transport time EU - foreign countries approx. 3 - 5 working days*


* Except for mail orders!