General terms and conditions of business

1. Scope

(1.1) These General Terms and Conditions apply exclusively to all contracts concluded via the Cannoptikum KG online shop in their version valid at the time of the order.

(1.2) Conflicting or deviating terms and conditions of the customer shall not apply unless expressly agreed to in writing.

2. Conclusion of Contract

(2.1) Product presentations in the online shop do not constitute a legally binding offer but an invitation to place an order.

(2.2) By submitting an order, the customer makes a binding offer to conclude a purchase contract.

(2.3) The automated order confirmation email merely documents receipt of the order and does not constitute acceptance. The contract is concluded upon shipment of the goods or explicit confirmation.

(2.4) Sales are limited to persons aged 18 years or older. By placing an order, the customer confirms legal age.

(2.5) Cannabis seeds are natural products. Information regarding characteristics or germination is based on manufacturer data and experience. No guarantee of germination or growth can be provided.

(2.6) Cannoptikum acts solely as a retailer and not as the manufacturer of the products offered.

3. Right of Withdrawal

Consumers are entitled to a statutory right of withdrawal. Details regarding the exercise of this right and possible exclusions can be found in the separate withdrawal policy.

4. Retention of Title

The goods remain the property of Cannoptikum KG until full payment has been received.

5. Payment Due

The purchase price becomes due upon conclusion of the contract.

6. Warranty

(6.1) Statutory warranty rights apply.

(6.2) Natural variations inherent to seeds do not constitute a defect provided the goods correspond to the agreed quality.

(6.3) No additional guarantees are granted.

7. Liability

(7.1) Cannoptikum shall be liable only in cases of intent or gross negligence.

(7.2) Liability for injury to life, body or health, as well as liability under the Product Liability Act, remains unaffected.

(7.3) Cannoptikum assumes no liability for use of the products outside the applicable legal framework. Customers are responsible for compliance with the laws of their respective country.

8. Set-Off

Set-off is permitted only with undisputed or legally established claims.

9. Assignment

The assignment of claims against Cannoptikum requires prior written consent.

10. Governing Law and Jurisdiction

(10.1) Austrian law shall apply, excluding the UN Convention on Contracts for the International Sale of Goods.

(10.2) Place of jurisdiction is Innsbruck, Austria, unless mandatory consumer protection provisions provide otherwise.

11. Severability Clause

If individual provisions of these terms are or become invalid, the validity of the remaining provisions shall remain unaffected.

12. Vouchers and Promotions

(12.1) Vouchers are non-transferable and not redeemable for cash.

(12.2) Only one voucher may be redeemed per order.

(12.3) Promotional offers and free items are subject to availability and may be changed or discontinued at any time.

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